Frequently ask questions

Frequently Asked Questions

Do you have questions? You may find your answer in our Frequently Asked Questions. We are happy to assist you by phone as well, at (+1) 954 762 7607.

Questions about

  Internships in Latin America
  Language Courses in Latin America
  Volunteer Work in Latin America
  Work & Travel and Farm Stay in Latin America
  General Questions


  Internships in Latin America
Are internships in Latin America paid?
Our internships abroad are unpaid work experience opportunities in Spanish speaking countries. However, some companies provide allowances for food, accommodation or local travels.

How does the application process work?
Generally, we need between 6 and 12 weeks to set up an internship that matches your requirements. Sometimes, internships can be arranged in less time, sometimes we need a little bit longer. It depends on your applicatin profile, available places and your desired work area. Please send us your application form and your resume about 3 to 6 months prior to the desired internship start date. This gives us enough time to organize your international work experience accordingly, and gives you enough time to arrange your travel requirements. However, if you wish to start your internship abroad as soon as possible, please contact us directly.

Will I get a certificate at the end of my internship?
After having finished your internship successfully you will get a certificate from your internship host company and a certificate of participation from South America Inside. Please request both documents a couple of days prior to finishing your internship.

What are the working hours?
Usually, our internships are full-time positions. The company where you will be interning defines the working hours according to the work load and your capabilities. You will never be asked to work more than the legal 45 hours per week. Once you book your internship, you will be provided with the exact information about the work schedule and days off. Please keep in mind that you will be responsible for the tasks that you are assigned to. But not everything is about work! You can be sure you will find plenty of time to get to know your host country, meet like-minded people, have fun, and enjoy your stay abroad.

Is there a minimum stay for my internship in Latin America?
The minimum stay for an internship in Latin America is 4 weeks. Longer stays are encouraged. Many companies are quite flexible and can often adjust to your timetable. However, the minimum time is very important to get used to the host country and become familiar with your work. The more time you allow for your stay, the better you will play a part in the operations of your internship company, and the more beneficial your experience abroad will be.

Are there any language requirements?
Successful internship placements in Latin America require good knowledge of Spanish. This assures that both you and the company benefit from your internship. We strongly recommend participating in one of our Spanish courses in Latin America prior to starting the internship program. This will help you to get the most out of your work experience. Our high quality Spanish courses will best prepare you and will give you valuable insights into the host country's culture.

Is there a placement fee?
South America Inside charges a placement fee to cover the costs incurred to provide our services. The participation costs vary according to each destination. Costs are also influenced by accommodation, meals and other services like airport pick-up, Spanish course, etc. We guarantee a high standard of service and local support through our office and the in-country staff.

Are there any other costs?
The internship fee does not include air fare, airport taxes, local travel(s), and expenses for insurance or visa (if required).  Personal expenses (e.g. shopping, meals, telephone, extracurricular activities, snacks, gifts, etc.) are not included either. Accommodation and half-board can be booked through us.

Is an airport pick-up available?
Our staff will be happy to arrange local transportation for you from the airport to your accommodation. Additionally, the in-country staff is always available for further advice and assistance.


  Language Courses in Latin America
When does the Spanish classes start on my first day of school? How do I get to the school?
Before your arrival at the language school we will send you the bookind confirmation with detailed information about your language program. You will get the school's address and location, information regarding your accommodation and in-country contact person as well as emergency phone numbers. You might get lucky and have your host family or housemates show you the way to the language school or take you there on the first day.

 

How do I find know which my language level is?
Before starting your Spanish course with us, you will do a placement test at the school in order to assess your language skills. After defining your current Spanish level you will be assigned to the group that best suits you.

Are there any leisure activities or weekend trips offered by the language school?
Our language schools in Latin America offer free-time activities and weekend trips for small extra costs. Additionally, you will have the possibility to participate in cultural activities offered by the languages schools for free. Upon arrival at the language school, you will get detailed information about activities, events and day-trips.

How do I exchange currencies? Can I use my credit card?
In every Latin American country you can exchange hard currencies, like the US Dollar, the Euro or Swiss Franc, at official money exchange offices or local banks. Be aware of the exchange rate you are charged and compare the rates between one exchange offices and the other. Alternatively, you can withdraw cash in local currency, or sometimes in US Dollars, in all bigger cities at any ATM with your personal bank card or credit card. Credit cards are also widely accepted in shops, restaurants, or other facilities. Please find the current exchange rate for each country at one of the following links: www.oanda.com, www.xe.com or www.bloomberg.com

What kind of information do you need to organize my language course and accommodation?
We require you to complete our registration form which enables us to arrange your stay abroad according to your needs and desires. Please send us the application form and any other information we should know about you by email.

When can I start my language course?
Our Spanish language courses in Latin America can be started at any time of the year, always on a Monday. Detailed information about the starting dates can be found on our website in the language course descriptions.

Will I get a certificate of attendance at the end of my language course?
After completion of your language course, you will get a certificate that states the language level that you have reached.

What am I supposed to bring to class?
Please bring a notebook or writing pad, a pencil, and, if possible, a small pocket dictionary.

When do I have to book the language course and accommodation?
To allow ourselves sufficient time to organize your stay, we kindly ask you to book your program at least 2 weeks prior to your arrival at the language school. In some cases, however, we are flexible enough to arrange your stay with shorter notice.

After arriving in the country, how do I get from the airport to my accommodation?
Each language school offers an airport pick-up service that brings you directly and safely to your accommodation. This service must be booked up-front and we need you to provide us with your flight information (airline, flight number, and arrival date and time) to make sure you will are picked up on time.



  Volunteer Work in Latin America
What are the working hours?
Usually, our volunteer programs are full-time positions. The institution where you will be volunteering at defines the working hours according to the work load and total number of volunteers. On-site, you will be provided with the exact information about the work schedule and days off. Please keep in mind that you will be responsible for the tasks that you are assigned to. But not everything is about work! Our volunteer sites are truly magical places with amazing landscapes, beautiful natural settings, nice people, and relaxing environments. There is plenty of time during the afternoons and in the evenings to relax in one of the hammocks and chill out amongst friends. You will quickly realize that saving the natural treasures of our planet is truly something worth being a part of.

 

How does the application process work?
Our volunteer programs are in high demand and some of them fill up very quickly months in advance. To make sure we can place you at the volunteer project you desire, we ask you to send the application form and your resume at least 3 months in advance. This provides us with enough time to organize your stay abroad, and gives you enough time to arrange requirements such as the flight, insurance, vand vaccinations (if required). If you wish to travel as soon as possible, please contact our client support to check available places.

What are the language requirements?
We strongly recommend that you have a basic level of Spanish before joining one of our volunteer programs in Latin America. This will help you to get the most out of your experience.In every country we provide high quality Spanish courses to prepare you for your volunteer experience abroad. For English-only volunteer projects, please see our project database or get in touch with our client support.

Do I have to pay for volunteering abroad?
Volunteer work abroad requires the payment of a program fee. The participation fee varies according to each project and depends on the length of your stay at the volunteer site. The major portion of this fee goes straight to the local volunteer project. This assures that the volunteer organization provides you with accommodation and meals. There is also an on-site volunteer coordinator at each project that will be available to assist you with any concerns you may have. Another portion goes to the local project to maintain work tools, equipment, and materials that are required for your volunteer work. We at South America Inside assure an ongoing evaluation process of our projects. We also continuously monitor our volunteer places in Latin America and ensure that they are well run, reliable, safe, and suitable for our volunteers. We guarantee a high standard of service and assistance through our client support and the in-country staff. 

Are there any other costs?
The project fee does not include air fare, airport taxes, local travel(s), and expenses for insurance or visa (if required). Personal expenses (e.g. shopping, telephone, extracurricular activities, snacks, gifts, etc.) are not included either.

What about transportation to the project site?
Each volunteer needs to be independent and experienced enough to get to the volunteer site on his own. Never fear, as it is relatively simple to reach the project sites and we will give you detailed information about how to get there. Additionally, the in-country staff is always available for further advice once you have arrived in your destination country. Some projects provide transportation from the airport to the site if the volunteer project is located in a city. In order to make the necessary arrangements, please inform us in advance about your travel itinerary. 

What skills are required in order to volunteer in Latin America?
Most of our volunteer work projects do not require any special skills. More important than technical skills is your attitude, desire to help conserve our planet and wildlife, and your social comittment with local communities and people in need. We look for people who are honest, kind, hardworking, responsible, and environmentally conscious. Please be prepared to live a simple life! You shouldn’t be afraid of getting dirty and sometimes carrying out physically work either. You should be in good physical shape and you need to adapt well to living in a different environment (weather, diet, housing, etc.). Working as a volunteer is an ideal setting for renewing your spirit and finding yourself. If you are ready, an incredible experience awaits you! 

Is there a minimum stay for a volunteer work program?
The minimum stay for a volunteer work program in most of the project is 2 weeks (in some cases 4 weeks). Generally, long-term stays are encouraged. The minimum duration is very important to get used to the host country and to become familiar with your volunteer work. Your stay can be extended at any time. The more time you allow for your volunteer work, the better you will play a part in the activities, and the more beneficial your experience abroad will be.



  Work & Travel and Farm Stay in Latin America
What are the working hours?
Usually, our programs are full-time positions. The project site where you will be working defines the working hours according to work load and your capabilities. On-site, you will be provided with the information about the work schedule and days off. Please keep in mind that you will be responsible for the tasks that you are assigned to. But not everything is about work. The locations are truly scenic, with amazing landscapes, beautiful natural settings, and relaxing environments. There will be plenty of time for you to get to know your surroundings, meet other people, have fun, and enjoy your stay abroad. 

Is there a minimum program duration?
The minimum duration for Work & Travel and Farm Stay programs is 4 weeks, while longer stays are encouraged. The minimum duration is very important to get used to the host country and to become familiar with your work. The more time you allow for your stay, the better you will play a part in the activities of the program, and the more beneficial your experience abroad will be.

What are the language requirements?
For most of our Work & Travel and Farm Stay programs, good Spanish skills are required. We strongly recommend participating in one of our Spanish courses in Latin America prior to starting your work program. This will help you to get the most out of your experience! Our high quality Spanish courses will prepare you for your work experience and will give you insight into the country's culture.

How does the application process work?
Our projects are in high demand and some of them fill up very quickly, even months in advance. To make sure we can place you at the Work & Travel / Farm Stay projects you desire, we ask you to send the application form and your resume at least 3 months in advance. Furthermore, this allows us to organize your stay accordingly and gives you enough time to arrange requirements such as the flight, insurance, and visa (if required). If you wish to travel as soon as possible please get in touch with our client support to inquire availability.

Is there a participation fee?
South America Inside charges a placement fee to cover the costs incurred to provide our services. The participation fee varies according to your destination country and depends on the length of your stay. On-site, you will be provided with accommodation and food (1, 2 or 3 meals per day). We assure you a high standard of service and assistance through our client support and in-country staff.

Are there any other costs?
The program fee does not include air fare, airport taxes, local travel(s), and expenses for insurance or visa (if required). Personal expenses (e.g. shopping, telephone, extracurricular activities, snacks, gifts, etc.) are not included either.

What skills are required to participate in a Work & Travel or Farm Stay in Latin America?
Most of our Work & Travel or Farm Stay projects do not require any special skill or work experience. Please check out the project description to learn more about special abilities that may be required, depending on the varying tasks and responsibilities of each project. We are looking for people that are honest, kind, hardworking and responsible. All our programs have one thing in common: they are an ideal setting for renewing your spirit and finding yourself. If you are ready, an incredible experience awaits you!



  General questions
What about health insurance?
We ask all participants to have a full health insurance with coverage in the country you are going to visit. If you keep in mind basic rules of hygiene and precautions, such as not eating unwashed fruits or food with an unknown origin, etc., there is no reason to worry. If you happen to get sick, there is medical assistance in each country, and through your health insurance, you will have full coverage in the event that you need to visit a doctor or need to stay in a hospital. South America Inside offers affordable travel insurances to our participants that fullfil the program requirements.

Is there a 24-hour emergency telephone number to call?
In each country we provide in-country support and a 24-hour emergency telephone number which we provide you with your Booking Confirmation.

What do I have to pack?
Travel necessities are based on personal preference so we do not have a universal packing list. But don't worry! Our program related Booking Confirmation provides you with a short list of items you should remember when packing your suitcase. The Booking Confirmation will be sent to you after your program has been successfully booked.

What are the legal requirements to participate in a South America Inside program?
In order to participate in one of our programs you have to be at least 18 years old. Participants who haven't reached full age yet, need to provide the written authorization of their legal guardians. You will also be required to have travel insurance for the country you travel to. We ask you to provide your insurance membership information when you book a program. Further, you need to have a valid passport and comply with the immigration regulations of your destination country.

How do I make international phone calls from Latin America?
In all Central and South American countries you will have the chance to make international phone calls from local call centers. You can also buy an international calling card. Keep in mind that it is very convenient to make international phone calls via application like skype, whatsapp or even Facebook.

You have questions?
We will gladly assist you!

Call at:

(+1) 954 762 7607
(+56-2) 2819 8274

or send an

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